Copyright
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
CSX has taken multiple steps to improve service while facing substantial headwinds during the pandemic, President and CEO James Foote wrote last week in response to Surface Board Transportation Chairman Martin Oberman's October letter detailing a series of service complaints.
"Our customer solutions department has not seen a recent increase in service inquiries and we were not aware of informal complaints increasing to your public affairs office," Foote wrote Nov. 2 to Oberman. "We serve more than 5,000 customer facilities and to address issues we need to know certain key facts: when, where and which customer facility."
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
Norfolk Southern Corp. yesterday formally opened its new headquarters in Midtown Atlanta.
Guests who attended a ribbon-cutting ceremony included Georgia Gov. Brian Kemp, U.S. Sen. Raphael Warnock (D-Ga.), Atlanta Mayor Keisha Lance Bottoms and civic and business leaders from across the city, NS officials said in a press release.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.
© © TradePress Media Group, Inc.