Rail News Home Passenger Rail February 2017 Rail News: Passenger Rail As part of its modernization efforts, the MBTA will completely replace its Red Line subway fleet.Photo – CRRC MA Corp. — By
This email address is being protected from spambots. You need JavaScript enabled to view it., Associate EditorTwo years ago, a series of unforgiving winter storms pummeled the Boston area. In February 2015 alone, a record 64.8 inches of snow blanketed the region.The storms had a devastating effect on the
Massachusetts Bay Transportation Authority's (MBTA) commuter-rail system, which reported an average on-time performance rating of 33 percent that month. The agency's locomotives sustained significant damage as they struggled through the snow.While crews worked to dig out the system, the MBTA ran trains on limited schedules and even shut down service entirely on some segments.After the February storms, it took weeks for the agency's commuter-rail service to return to normal. In the wake of the service disruptions, Beverly Scott resigned as the MBTA's general manager, while Massachusetts Gov. Charlie Baker formed a panel to perform a comprehensive review of the agency. He also established a fiscal management and control board to keep closer tabs on the MBTA's finances.The panel's findings painted a bleak picture of the agency, known locally as The T."The catastrophic winter breakdowns were symptomatic of structural problems that require fundamental change in virtually all aspects of the MBTA," the group's
report stated.Those problems included ballooning operating expenses, poor customer service and a general lack of accountability. The MBTA also had failed to use available funding to pay for much-needed infrastructure repairs and improvements, according to the report.Since then, however, the MBTA has made progress on several fronts, including boosting on-time performance, cutting costs and modernizing its system. Although more work remains, agency officials and observers say The T is headed in the right direction."We've seen a series of improvements and also different ways of doing business," says Joseph Aiello, chairman of the MBTA's fiscal control board. "The commuter-rail system is not where we want it to be, but it's significantly better than it was when we stepped in."Staying on scheduleAnd indeed, the metrics are trending in the right direction: For 2016, the commuter-rail system's on-time performance came in at 89 percent across all lines. When adjusted for factors beyond the operator's control, such as trespassers, that figure rose to 94 percent.Hiring additional locomotive engineers and conductors has helped improve performance, says David Scorey, general manager of
Keolis Commuter Services, which has a contract to operate The T's commuter-rail system. The company brought on 100 more conductors over the past year.Massachusetts Gov. Charlie Baker called for a comprehensive review of the MBTA after severe service disruptions in early 2015.Photo – MBTA
For this particular railroad, there's a strong connection between on-time performance and the number of conductors and engineers on hand, Scorey says.
"That's because a lot of the operations are quite manual, so it's directly affected by having the right number of people," he adds.